Products
Frequently Asked Questions
How long does a custom order take?
Custom orders are typically delivered within 5-10 business days. Delivery time may vary depending on seasonal volume and shipping destination.
Can I order more than one pet in one portrait?
Yes. If you would like multiple pets in one artwork, please choose our 2 Pets, 3 Pets, or 4 Pets portrait option.
Can I see the artwork before printing?
Yes. We will send you a custom proof about 1-2 days after you place your order. You can request edits, and we will only print your portrait after you are happy with the artwork.
Is my pet photo good enough to use?
Clear, front-facing photos work best. Natural light, eye-level angles, and an uncropped face help us create a cleaner final portrait. If there is any issue with your photo, we will contact you by email before production.
Do you only make cat and dog portraits?
No. We can work with many pets, including cats, dogs, rabbits, horses, and other animals, as long as the photo is clear.
Do you ship worldwide?
Yes. We ship worldwide and always use fully tracked shipping.
What if I don't like my pet portrait?
If the first proof is not quite right, you can request changes before printing. We will revise the artwork based on your feedback and only move forward once you approve it.